Your personal data and your privacy in our practice
These privacy regulations are intended to inform you of your rights and our obligations under the AVG and the WGBO (Medical Treatment Agreement Act). The AVG is the law to protect privacy and personal data.
Under this law, an organization that works with personal data has certain duties and the person whose data belongs has certain rights. In addition to this general law, specific health care privacy rules apply. These rules are listed in the WGBO, among others.
The practice may process various personal data about you. This is necessary for you to receive proper medical treatment and necessary for the financial settlement of the treatment. In addition, the processing may be necessary for, for example, combating serious danger to your health or to fulfill a legal obligation (for example, the mandatory reporting of an infectious disease under the Public Health Act).
The duties of the practice
Under the AVG, Rejuvenate is the data controller for the processing of personal data that takes place in the practice. The resulting duties are met by the practice as follows:
Your data is collected only for specific purposes:
- For healthcare services
- For effective management and policy
- To support scientific research, education and outreach.
- In principle, no processing takes place for other purposes
You will be notified that personal data about you is being processed. This can be done by your health care provider, as well as through a leaflet or through the website.
We are required to keep your personal data confidential.
Your personal data is properly secured against unauthorized access.
Your personal data will not be kept longer than necessary for proper
For medical data, this retention period is basically 20 years (from the last treatment). Unless longer storage is necessary, such as for the health of yourself or your children. This is at the discretion of the practitioner.
Your rights as a data subject
You have the following rights:
- The right to know whether and what personal data about you is being processed.
- The right to inspect and copy that data (to the extent that it does not violate the privacy of another).
- The right to correct, supplement or delete data if necessary.
- The right to request (partial) destruction of your medical records. This can only be met if the retention of the data is not of substantial interest to another person and the data is not required to be retained under a statutory provision.
- The right to add a self-declaration (of a medical nature) to your file.
- The right to oppose the processing of your data in certain cases.
If you wish to exercise your rights, you may make this known to Rejuvenate verbally or through a request form.
Your interests may also be represented by a representative (such as a written agent, or your trustee or mentor).
Who can request data?
The person about whom the medical records are about must make the request himself. The WGBO considers patients to be of legal age from 16 years of age. Adolescents 16 years and older who want access/writing of their medical records must make the request themselves. If the patient in question is under 16, a parent or legal guardian will do so.
If the patient is no longer alive, disclosure of the medical data is permitted if it can be assumed that the deceased would not have objected or there are compelling interests to break the healthcare provider’s duty of silence. This decision rests with the health care provider.
Provision of your personal data to third parties
We have an obligation to keep your personal data confidential. This means, for example, that in order to provide your personal data, the health care provider needs your explicit consent.
However, there are some exceptions to this rule. Based on a legal requirement, the healthcare provider’s duty of silence can be broken, but also when it is necessary to fear a serious danger to your health or that of a third party.
In addition, established data can be exchanged verbally, in writing or digitally with other health care providers if necessary.
Rejuvenate exchanges, after you have given specific permission to do so, via Zivver or in writing, relevant medical data securely and reliably with your primary care physician. Zivver is a secure means of communication.
Data may also be shared with other treating medical specialists.
Question or complaint
Do you have a question or complaint? For example, about who we share data with or our handling of your medical information? If so, we would be happy to discuss this with you.
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